SULADIO, LLC PRIVACY POLICY

Last Modified: May 5, 2026

1. Introduction

Suladio, LLC (“Suladio,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you access or use our websites, platforms, applications, training programs, assessments, artificial intelligence tools, communications, affiliate programs, and related services (collectively, the “Services”).

This Privacy Policy applies to individuals who interact with Suladio, including website visitors, customers, prospective customers, enterprise clients, client employees or authorized users, affiliates, event participants, and individuals who communicate with us.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

2. Children Under the Age of 13

The Services are not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under 13.

If you are under the age of 13, please do not use the Services or provide any personal information to us. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will take reasonable steps to delete that information.

If you believe we may have collected information from or about a child under 13, please contact us at:

Suladio, LLC
1312 W 75 N
Centerville, Utah 84014
Email: [email protected]

3. Information We Collect

We collect personal information in several ways, including information you provide directly to us, information collected automatically through your use of the Services, and information received from third parties where permitted by law.

The categories of personal information we may collect depend on your relationship with Suladio and how you use the Services.

A. Information You Provide to Us

We may collect information that you provide directly to us, including:

Name;

Business name or organization;

Job title or role;

Mailing address;

Email address;

Telephone number;

Account login credentials;

Payment and billing information;

Customer support communications;

Survey responses;

Event registration information;

Uploaded profile information, images, files, or videos;

Communications sent to us by phone, email, online forms, chat, or in person;

Information submitted through assessments, training tools, forms, or platform features; and

Any other information you choose to provide.

B. Enterprise Client and Authorized User Information

If you access the Services through an employer, organization, or enterprise client, we may collect information provided by that organization or by you as an authorized user, including name, email address, role, organization, platform usage information, assessment responses, training progress, coaching participation, and account activity.

Your employer or organization may also provide information necessary to create accounts, manage access, assign training, review participation, or administer Services.

C. Assessment Information

Suladio may collect responses and data submitted through DRIVE assessments, questionnaires, profiles, or related tools. This information may be used to generate assessment reports, summaries, training insights, coaching materials, and related Services.

Assessment results are intended for educational, training, communication, leadership, and development purposes. They should not be treated as medical, psychological, employment, legal, or compliance advice.

D. Affiliate Information

If you participate as a Suladio affiliate (“Affiliate”), we may collect information related to your affiliate participation, including commission-related information, referral activity, marketing links, referral URLs, page views, unique user activity, sales performance, social media activity, business communications with us, tax or payment information where required, and other information necessary to administer the affiliate program.

E. Payment, Tax, and Sensitive Information

We may collect payment, billing, tax, or financial information when necessary to process transactions, administer accounts, pay commissions, comply with tax obligations, prevent fraud, or satisfy legal requirements.

Where possible, payment information may be processed by third-party payment processors. Suladio does not intend to collect sensitive information unless necessary for a legitimate business, legal, tax, payment, or security purpose.

F. Information Collected Automatically

When you access or use the Services, we and our service providers may automatically collect certain information about your device, browser, and usage activity, including:

IP address;

Browser type;

Device type;

Operating system;

Mobile device identifiers;

Referring and exit pages;

Pages viewed;

Login activity;

Viewing history;

Clicks, scrolling, and other interaction data;

Session information;

Approximate location derived from IP address;

Date and time of access;

Error logs;

Performance data; and

Other usage, analytics, or diagnostic information.

4. Cookies and Similar Technologies

We may use cookies, pixels, web beacons, software development kits, analytics tools, and similar technologies to operate the Services, remember user preferences, understand usage, improve performance, personalize content, measure marketing effectiveness, detect fraud, and maintain security.

These technologies may be provided by third-party service providers, including analytics, advertising, hosting, customer support, video hosting, and platform providers. Examples may include tools such as Google Analytics, Meta/Facebook advertising tools, Microsoft application insights, Wistia analytics, Zendesk, or similar services.

You may be able to adjust your browser settings to refuse or limit cookies. Some portions of the Services may not function properly if cookies are disabled.

5. Information We Receive From Third Parties

We may receive information from third parties, including service providers, enterprise clients, payment processors, analytics providers, marketing partners, fraud prevention providers, public databases, business partners, and Affiliates.

We may combine information received from third parties with information we collect directly from you, where permitted by law, to maintain accurate records, provide the Services, prevent fraud, protect security, comply with legal obligations, and improve our business operations.

6. How We Use Information

We may use personal information for legitimate business purposes, including to:

Provide, operate, maintain, and improve the Services;

Create and manage user accounts;

Process purchases, payments, invoices, refunds, and commission payments;

Deliver assessments, reports, summaries, training content, coaching, and platform functionality;

Provide customer service and technical support;

Communicate with you about your account, purchases, Services, updates, and administrative matters;

Personalize user experience and content;

Send marketing communications, newsletters, offers, promotions, surveys, or event information, where permitted by law;

Administer affiliate, referral, promotional, or incentive programs;

Analyze usage, trends, performance, and effectiveness of the Services;

Improve training materials, platform features, assessments, and business operations;

Detect, prevent, and respond to fraud, misuse, security incidents, technical issues, or unauthorized access;

Protect the rights, safety, and security of Suladio, users, customers, Affiliates, employees, contractors, and the public;

Comply with legal, tax, accounting, regulatory, contractual, and law enforcement obligations;

Enforce our agreements, policies, and terms; and

Carry out any other legitimate business purpose consistent with this Privacy Policy.

7. DRIVE AI Pro and AI-Assisted Features

Some Services may include access to DRIVE AI Pro or other artificial intelligence, automation, or AI-assisted functionality. When you use these features, we may process prompts, inputs, uploaded information, generated outputs, usage data, feedback, and related information to provide the feature, improve performance, maintain security, troubleshoot issues, and support the Services.

AI-assisted outputs may be incomplete, inaccurate, or unsuitable for a particular purpose. Users are responsible for reviewing and validating AI-assisted outputs before relying on them.

Do not submit sensitive personal information, confidential third-party information, regulated data, or information you are not authorized to share into AI-assisted features unless you have confirmed that such use is appropriate and permitted by your organization and applicable law.

8. How We Share Information

We do not sell personal information for monetary consideration. However, we may disclose or share personal information as described in this Privacy Policy and as permitted by applicable law.

A. Service Providers and Contractors

We may disclose personal information to third-party service providers, contractors, vendors, and business partners that perform services on our behalf, such as payment processing, hosting, analytics, customer support, communications, email delivery, event administration, data storage, security, fraud prevention, video hosting, platform functionality, and business operations.

These providers are authorized to use personal information only as necessary to provide services to Suladio or as otherwise permitted by law.

B. Enterprise Clients and Account Administrators

If you access the Services through an employer, organization, or enterprise client, we may share certain information with that organization or its authorized administrators, including account status, participation, usage, training progress, assessment completion, reports, summaries, and other information reasonably necessary to administer the Services.

C. Affiliates

Affiliates may have access to limited, non-sensitive information necessary to facilitate referrals, communications, marketing, and support related to Suladio products and services. Suladio does not provide credit card numbers, bank account numbers, Social Security numbers, or tax identification numbers to Affiliates except where expressly authorized, legally required, or necessary for payment or tax administration.

Any marketing programs, websites, applications, software, or materials created by Affiliates are not owned or operated by Suladio unless expressly stated in writing. Suladio is not responsible for the privacy practices of independent Affiliate websites, applications, or services.

D. Parent, Affiliate, Subsidiary, or Related Companies

We may share information with our parent, subsidiary, affiliated, or related companies for business, operational, administrative, legal, security, marketing, and service-related purposes.

E. Legal, Safety, and Compliance Purposes

We may disclose information when we believe disclosure is necessary or appropriate to:

Comply with applicable laws, regulations, legal process, subpoenas, court orders, or governmental requests;

Cooperate with law enforcement, regulatory, or administrative authorities;

Protect or defend the legal rights of Suladio, our customers, users, Affiliates, instructors, employees, contractors, agents, and service providers;

Protect the safety and security of users, customers, Affiliates, employees, contractors, and the public;

Detect, prevent, investigate, or respond to fraud, identity theft, misuse, security incidents, or technical issues;

Conduct risk management;

Enforce our agreements, policies, and terms; or

Protect the integrity and operation of the Services.

F. Business Transfers

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, due diligence process, or similar business transaction involving all or part of our business.

G. With Consent or Direction

We may share information with your consent, at your direction, or as otherwise disclosed at the time of collection.

9. Third-Party Websites, Platforms, and Services

The Services may contain links to third-party websites, platforms, applications, content, advertisements, or services. We do not control and are not responsible for the privacy practices, security practices, or content of third parties.

If you access a third-party website, application, or service, your information will be governed by that third party’s privacy policy and terms.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, maintain accounts, comply with legal, tax, accounting, reporting, and contractual obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and operate our business.

When personal information is no longer reasonably necessary for these purposes, we will delete, de-identify, aggregate, or otherwise handle it in accordance with applicable law and our internal retention practices.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

However, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot guarantee absolute security of personal information.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. Please notify us promptly if you believe your account credentials have been compromised or if you become aware of unauthorized access to your account.

12. Your Choices and Opt-Out Options

You may opt out of marketing emails by clicking the unsubscribe link included in those emails. You may also contact us using the contact information below.

Even if you opt out of marketing communications, we may still send transactional, administrative, legal, security, account-related, or service-related communications.

Affiliates may be required to receive certain operational, compliance, administrative, and commission-related communications as a condition of participating in the affiliate program. Unsubscribing from certain communications may affect your ability to participate in the affiliate program or receive important program updates.

13. Accessing and Updating Information

You may be able to access, review, or update certain account information by logging into your account or contacting customer support.

When contacting us, we may require information sufficient to verify your identity and protect the security of your account. We may not be able to fulfill certain requests if we cannot verify your identity or authority to make the request.

14. Your Privacy Rights

Depending on where you reside, you may have rights regarding your personal information, which may include the right to:

Request access to personal information we maintain about you;

Request correction of inaccurate personal information;

Request deletion of personal information;

Request portability of certain personal information;

Opt out of certain processing activities, where applicable;

Limit certain uses of sensitive personal information, where applicable;

Appeal certain decisions regarding privacy requests, where applicable; and

Not be discriminated against for exercising applicable privacy rights.

To submit a privacy request, contact us at [email protected] or write to us at the address listed in the “Contact Information” section below.

We will respond to privacy requests as required by applicable law. We may need to verify your identity before processing your request. Certain information may be exempt from access, correction, deletion, or other rights under applicable law.

15. California Privacy Rights

If you are a California resident, California law may provide additional rights regarding your personal information.

Depending on whether Suladio is subject to applicable California privacy laws, California residents may have the right to request information about the categories of personal information we collect, the purposes for collection, the categories of sources from which information is collected, the categories of third parties to whom information is disclosed, and the categories of personal information disclosed for business purposes.

California residents may also have the right to request access to, correction of, or deletion of personal information, and to opt out of certain sales or sharing of personal information, where applicable.

We do not sell personal information for monetary consideration. If our practices change in a way that constitutes a “sale” or “sharing” under applicable California law, we will update this Privacy Policy and provide any required rights or notices.

California residents may submit requests by contacting us at [email protected] or by writing to us at the address listed below.

16. International Users

Suladio is based in the United States. If you access the Services from outside the United States, you understand that your information may be collected, transferred to, stored in, and processed in the United States and other jurisdictions where our service providers operate.

Privacy laws in the United States and other jurisdictions may not provide the same level of protection as the laws in your country or region.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Modified” date at the top of this Privacy Policy.

If we make material changes, we may provide additional notice, such as by posting a notice on our website, sending an email, or providing notice through the Services, where appropriate or required by law.

Your continued use of the Services after changes are posted means you acknowledge the updated Privacy Policy.

18. Contact Information

To ask questions or comment about this Privacy Policy or our privacy practices, please contact us at:

Suladio, LLC
1312 W 75 N
Centerville, Utah 84014
Email: [email protected]
Phone: 877-619-7337